Defining a team as a Team Inbox
Subvendors are organizations that provide services to other organizations on the platform. The team inbox is where a subvendor will receive jobs from a specific client.
Team Inbox Email address
You need to specify an email address that will serve as your point of contact for buyers, such as info@mycompany.com .
Buyers will invite this email address to their teams, allowing them to place orders for your services.
However, the Inbox Email itself does not act independently—it is only a connection. You must link it to a team on your side that will manage incoming requests.
How the process works:
When a buyer places an order using the Inbox Email, all users in your incoming team with the "Revisions" permission will receive the request and can take ownership of it. Once accepted, they can create subrevisions, which function as nested workflow steps.
These nested workflow steps can then be assigned to your freelancers or vendors, ensuring a structured and efficient delegation process.
Buyers will not have access to your vendor data like names or email addresses. This information is not shared with stakeholders further up the production chain. Where relevant, such as in reports, email addresses are anonymized and displayed as 'Anonymous User.'
How to connect a Team Inbox Email Address
termbase.io will connect the Inbox Email Address to your Inbox Team so other organizations can invite you to work on jobs.
It is not needed to have more teams to work as a subvendor. If you have more teams you will need to add the Inbox Email Address to them. Follow the instructions bellow:
Only Organization Administrators and Users with Team Administrator permissions can access this configuration.
Connect the Team Inbox Email
Log in to termbase.io and click on Teams in the main menu bar to open an overview of your existing teams.
Select your team.
Click on Connect Team Inbox Email.
An invitation email will be sent to the provided Inbox Email Address. To be able to follow the link follow the steps bellow: Defining a team as a Team Inbox , Defining a team as a Team Inbox
Set Up a Password for the Inbox Email User
As termbase.io has set up the Inbox Email in your first team, you still do not have a valid password to access this account and accept invitations.
Check the email inbox for the password reset link.
Follow the link and create a new password.
Accept the Invitation
Open the invitation email received earlier.
Click on the invitation link to accept the invitation.
Your Inbox Email is now successfully connected to your team and able to receive jobs from your LSP partner.